Archives for: March 2009, 25
March 25th, 2009
Email Received on Regent Voyager Pod Problems
Published on March 25th, 2009 @ 02:00:18 pm , using 309 words, 73 views
Hello Debbie,
I am coming back to you with an answer to your questions you posed during the Regent Executive webinar:
Q: Do you see the current problem with the Voyager and the nets on the current voyage as a very short-term problem, and how is it being handled?
Below is what I received from Regent on this:
As you are probably aware, the Seven Seas Voyager is experiencing problems with one of its propulsion pods. After leaving Singapore, one of the pods shut down. Upon arrival in Phuket, divers inspected the pod and discovered that substantial lengths of heavy fishing line were tangled in the propeller and on the shaft where the propeller connects to the electric motor.
They removed as much of the line as possible and the ship proceeded to Cochin at reduced speed and consequently arrived in Cochin 24 hours later than scheduled. Engineers from the manufacturer of the pods joined the ship in Cochin as planned to further inspect the propulsion pod and attempt to repair and re-start it. As the pod requires more work than originally anticipated, repairs will need to be completed in Dubai.
As the ship can only operate at limited speed and it is imperative that we arrive in Dubai on or ahead of schedule, the ship will now proceed directly to Dubai where we expect her to arrive on the evening of the 30th or the morning of the 31st.
Additional technicians will join the ship in Dubai and work on repairing the pod so we may operate the April 1st voyage as scheduled.
We are working up a compensation package for all guests who are currently onboard and will announce it shortly.
Please let me know if you have any other questions that I can help you with.
Regards
Sinéad
Sinéad O'Connell
Key Account Manager, Industry Relations