(Second Quarter)

We hope this letter finds you well and favorably weathering this current economic storm. We certainly appreciate your support of Cunard which continues to do quite well, given the circumstances. While it is tempting to focus on all the negative news, we would like to instead update you on the many positive, recent activities in the last quarter here at Cunard.

We have recently released our new programmes in the Cunard Voyages 2010/2011 brochure, featuring Queen Elizabeth’s Maiden Season, as well as Queen Victoria’s winter 2011 Voyages to the Americas. Additionally, the World Voyages of Queen Victoria, Queen Mary 2 and in 2011 the Queen Elizabeth again offer unparalleled world cruise itineraries. Our expanded three ship fleet offers a range of voyages with great appeal to the North American market, including fabulous European and Transatlantic programmes. These programmes offer a 5% discount off early booking fares for past passengers in all trades and all categories.

Your Cunard District Sales Manager will work with you on your marketing programmes to see that every dollar you spend in advertising and promotion gives you the greatest return on your investment. Marketing is more important now than ever to the success of our mutual business.

PRODUCT

Queen Elizabeth Maiden Voyage Sells Out Faster than QE2 Final Voyage
The October 2010 Maiden Voyage for our new ocean liner Queen Elizabeth, which was placed on worldwide sale on April 1 to past guests, sold out in a record 29 minutes – easily making this the fastest selling voyage in Cunard’s 170-year history. In fact, this voyage sold out quicker, involving more guests, than QE2’s Final Voyage when it set a previous Cunard sell-out record of 36 minutes in June 2007.

More than half of Queen Elizabeth’s remaining Maiden Season, comprised of six voyages from October to December 2010, sold within the first two hours.

Newly Published Europe, Transatlantics and Americas 2010-2011
Building on the exciting announcement of the inaugural season for Queen Elizabeth, we are pleased to announce the newly published Europe, Transatlantics and Americas 2010-2011 programme for Queen Mary 2 and Queen Victoria. The year 2010 will herald another important milestone for Cunard: not only will three Queens once again sail under the line’s banner; they will also comprise the youngest, most modern fleet in the world. In addition, the expansion of our fleet in 2010 allows us to offer a wider range of worldwide itineraries, with Queen Elizabeth’s maiden season and the voyages of Queen Mary 2 and Queen Victoria, now available for sale.

Queen Mary 2
The grandest ocean liner in the world, Queen Mary 2, will continue her reign on the Atlantic in 2010 with 24 Transatlantic Crossings including an extra day on Eastbound Transatlantic voyages between New York and Southampton. Now guests will have the choice of 6 or 7 days to Southampton, 8 days to Cherbourg and 9 days to Hamburg. The longer options providing them more time to experience the multitude of onboard activities such as enjoying a lecture through the Cunard Insights programme, checking out one of the 8,000 volumes in the Library, nightly dancing to an orchestra in the Queens Room, viewing all of the cosmic journey offerings in the only planetarium at sea and honing their dramatic arts skills in a Royal Academy of Dramatic Art (RADA) workshop, to name a few.

There will also be more “Grand” voyages roundtrip from New York, whereby guests can combine two crossings with a Mediterranean, Northern Europe and for the first time, a short Getaway voyage in Europe. In the summer of 2010, Queen Mary 2 will also offer five voyages to Northern Europe from Southampton and Hamburg, including maiden calls to the North Cape and Tromso in Norway. After her short Getaway for the July 4th Holiday, she returns to New York in fall 2010 for a season of voyages in the Americas, including two explorations of Canada & New England and five Caribbean voyages departing roundtrip from New York.

Queen Victoria
Queen Victoria begins her 2010 season in Southampton for a series of voyages to Iberia, Northern Europe and the Mediterranean, in addition to her first sailing around the British Isles. After repositioning to Venice, she will begin a series of “open jaw” sailings between this jewel of the Adriatic and Rome or Barcelona. Many of these sailings will feature overnight stays in popular destinations like Venice, Istanbul and Barcelona.

The ship then returns to Southampton and across the Atlantic to start a new Americas season in 2011. Queen Victoria’s American journey begins with a 17-day voyage from New York to Los Angeles through the magnificent Panama Canal. From the City of Angels, she will embark on two 14-day voyages to Hawaii, including a maiden call at Nawiliwili (Kauai), and her first west coast 4-day Getaway voyage to Mexico. After another full transit of the Canal from Los Angeles to Fort Lauderdale, Queen Victoria will offer an 11-day Panama Canal voyage roundtrip from Ft. Lauderdale before heading back across the Atlantic on a 16-day voyage that will take in the US East Coast, Lisbon and Dublin.

Historical 2011 World Voyages
We are proud to announce the latest chapter in our storied history: the 2011 World Voyages. In January 2011, the youngest luxury fleet at sea will see two of its regal ocean liners embark on global odysseys that together will visit 57 ports of call across 34 countries, including a maiden World Voyage for the new Queen Elizabeth, and Queen Mary 2 travelling the globe via the intriguing east-west route of passage.

Each itinerary will offer a unique adventure – featuring overnights in Sydney, Hong Kong and Dubai on Queen Elizabeth, and Cape Town, Sydney and Hong Kong on Queen Mary 2 - combined with the line’s hallmarks of gourmet fine dining, impeccable White Star Service™ and a wide variety of elegant stateroom accommodation, including the renowned and award-winning Queens Grill and Princess Grill suites.

Queen Elizabeth Maiden World Voyage
For her maiden World Voyage, Queen Elizabeth will offer a complete circumnavigation of the globe from her home port of Southampton, crossing the Atlantic en route to New York. Especially compelling for US and Canadian guests is the option of embarking on their World Voyage experience from New York, Fort Lauderdale or – after the ship transits the Panama Canal - Los Angeles.

From the west coast, Queen Elizabeth will continue her westward journey to the ever-popular city of Sydney (where she will stay overnight) via the South Pacific and New Zealand before heading to the exotic ports of Asia including Singapore, Bali, Vietnam and Thailand, as well as another overnight stay in Hong Kong. Then the ship sails on to Malaysia and India before calling on Dubai (also an overnight stay), followed by a visit to Oman before transiting the Suez Canal and taking in some of the sites of Egypt, Greece, Italy and Portugal en-route back to Southampton. Here North American guests can rendezvous with the Queen Mary 2 and take in a legendary Transatlantic crossing to complete their 103-day circumnavigation of the globe.

Segment voyages capture the essence of the World Voyage and aboard Queen Elizabeth range from 12 to 25-days, including New York to Los Angeles (16 days), Los Angeles to Sydney (23 days), Sydney to Singapore (25 days), Singapore to Dubai (12 days) and Dubai to Southampton (19 days). Guests can enjoy great value by combining two or more consecutive segments to create adventurous Liner Voyages.

Queen Mary 2 World Voyage
Queen Mary 2 will begin her fourth World Voyage in New York and her second passage sailing on an east-west route around the globe. After a call in Fort Lauderdale, the ship will head to the Caribbean and South America, calling on Barbados, Brazil and Uruguay before arriving for an overnight stay in the magnificent city of Cape Town in South Africa, the ship’s second visit to this exceptionally beautiful metropolis. From there she will sail to the island of Mauritius in the Indian Ocean before an exploration of Australia that culminates with an overnight stay in Sydney. The ship continues on to New Zealand and Guam before sampling some highlights of China and Japan en-route to an overnight stay in Hong Kong, followed by visits to Vietnam, Singapore, Thailand and India en-route to Dubai. From here, Queen Mary 2 will call in Egypt before making a transit of the Suez Canal that will take her to European calls in Italy, Monaco, Spain and the United Kingdom, her last call before ending her 103-day odyssey in New York.

Segment voyages aboard Queen Mary 2 range from 15 to 25-days and include New York to Cape Town (23 days), Cape Town to Sydney (17 days), Sydney to Hong Kong (25 days), Hong Kong to Dubai (15 days) and Dubai to New York (23 days). Consecutive segments can be combined to experience adventurous Liner Voyages.

Cunard Royal Rendezvous
Exactly three years to the day after Cunard welcomed its trio of Queens in New York, this rare event is poised to take place again on January 13, 2011 when Queen Mary 2, Queen Victoria and Queen Elizabeth call on New York for another spectacular Cunard Royal Rendezvous. Be among the few to experience this history-making day as you depart New York Harbor on one of the most famous ocean liners in the world.

Enhanced Benefits Programme
In addition to receiving a bonus 10% discount off Early Booking Fares (EBF), Full World Voyage and Liner Voyage guests, in all categories, will receive an onboard credit of up to $2,000 per stateroom when they book by February 28, 2010. In addition, Full World Voyage guests will receive complimentary Hotel and Dining Charges. Cunard World Club members will receive an extra 5% savings off Bonus Early Booking Fares.

Additionally, all Full World Voyage Queens Grill and Princess Grill guests will be given a $400 shipboard credit per person to use towards shore excursions of their choice. All Liner Voyage Grill guests will be given a $200 shipboard credit to be applied the same.

Further, an invitation will be extended to all Full World Voyage guests to join Peter Shanks, President of Cunard Line, ashore at one of the ports of call during their time onboard for the traditional World Voyage Dinner, an evening of world-class dining and entertainment.

GROUP PROGRAMME

Cunard continues to offer one of the most attractive group programmes in luxury cruising and enhanced benefits make it even easier to lucratively sell the Most Famous Ocean Liners in the World. Our enhanced Group Programme, which now includes all sailings, features 1-for-10 TCs and 10 amenity points aboard all Queen Victoria voyages and a TC ratio as low as 1-for-8 on Queen Mary 2. In addition, you can earn double group amenities when booking Balcony and Grills accommodations. New for 2010/2011 Cruise Sales now combine with early booking incentives so don’t wait to book your groups. Your groups can be booked in a simple 3 step process via POLAR online.
MARKETING

Cunard Alliance Programme
We are pleased to announce that the third Cunard Alliance Programme promoting 2010 World Voyages have been mailed. We are thrilled with the level of participation and are pleased to hear such positive feedback on the results you are experiencing. Based on this success, the next Cunard Alliance participation window is from August 3 to August 7, 2009 with a mailing date of September 9th.

POLAR Online

We have introduced another industry first with an innovative online tool to help you track clients who have bought future cruise credits onboard. This brand-new POLAR Online feature gives you instant access to “hot” sales leads – your customers who are already planning to travel again.

The new Onboard Sales Deposit List feature will show agents which clients have made an onboard deposit for a future cruise, so they can keep track of customers with a very strong interest in another Cunard vacation. Agency owners and supervisors have exclusive access to this information about future cruise deposits made onboard by clients on sailings credited to their agency, along with the original booking details. Agents can even track when a client’s future cruise credits are due to expire -- helpful information that can be used to encourage another booking.

QUEEN VICTORIA

Conde Nast Travelers Annual Hot List
Queen Victoria makes Conde Nast Travelers Annual Hot List (May Issue), recognized as one of the “hottest hotels in the world” and the Royal Spas as one of the “hottest spas in the world”.

QUEEN MARY 2

Queen Mary 2 Celebrates Five-Year Canyon Ranch Partnership
In the year of celebrating Queen Mary 2's 5th Birthday, we are delighted to announce that our five year partnership with Canyon Ranch—the award-winning spa, fitness and salon services provider aboard the line’s flagship—has been renewed.

The partnership represents the teaming of two respected luxury brands which began with the design and build of the Canyon Ranch SpaClub aboard Queen Mary 2, back in 2004. It continues to be a powerful strategic alliance delivering incomparable spa services onboard the grandest ocean liner at sea as evidenced by numerous accolades, awards and honours including; Condé Nast Traveler “Top Spa” in 2007, TravelAge West WAVE Award for "Best Overall Spa Facility” in 2006 and 2007, and Spa Magazine & SpaFinder Readers Choice Award in 2008.

New treatments and services have now been introduced by Canyon Ranch onboard Queen Mary 2, including:

-- Voya Seaweed Treatments: A true organic line of products, this seaweed is harvested in Ireland, freeze dried, and then re-hydrated into its organic state for use in body detoxification services.
-- Detoxifying and Revitalizing Rituals: Based on the skin care practices of the traditional hammam bathhouse and utilizing Red Flower products, these Japanese-based rituals offer an intense therapeutic transformation for the whole body.
-- Performance Orthotics Service: Utilizing specialty equipment, our service providers will measure gait and foot force and fit guests with customized orthotic shoe inserts.

In addition to the ship’s extensive spa, salon and fitness facilities, Canyon Ranch certified instructors conduct daily group and private fitness, yoga and tai chi classes. These “healthy living experts” provide on-board lectures and workshops that address overall wellness topics such as lifestyle change, health and medical issues, stress management, smoking cessation, healthy aging and disease prevention.

Canyon Ranch chefs team with Cunard’s Executive Chef, Jean-Marie Zimmermann – Cunard’s Culinary Ambassador, to design nutritious spa menu selections for Queen Mary 2 restaurants, prepared to Cunard’s highest culinary standards.

Cunard Insights - Exclusive Tribeca Programming
Tribeca Film Festival (TFF) will provide exclusive enrichment programming aboard Queen Mary 2’s November 5, 2009 and April 29, 2010 Transatlantic Crossings in association with Cunard Insights, the line’s award winning enrichment programme. Established and emerging actors, directors, documentarians and screenwriters will be tapped to engage guests in thought-provoking discussion about the love of their craft and the multi-dimensions of movie making.

Partnering with the Tribeca Film Festival is one of a growing number of unique and relevant enrichment initiatives created by Cunard. Other programmes and partnerships under the Insights banner include performances and workshops with the Royal Academy of Dramatic Art (RADA), best-selling authors in the Literature & Liners Series and Cunard Book Club, Science at Sea with Oxford University Press, and the Royal Astronomical Society.

New Renewal of Vows Package
For guests who are a romantic at heart and are thinking of renewing their vows, Cunard is now offering the perfect package to make their special day the second time around just as romantic as the first.

The Renewal of Vows will be a private ceremony for just the couple, along with any guests they wish to invite.

Our package includes:

Attractive ceremony venue on board
Bouquet and matching boutonniere (or two of either on request)
Bottle of Veuve Clicquot Ponsardin Brut champagne
Romantic ceremony conducted by the Captain*
Celebratory single-tier iced cake
The attendance of a professional photographer at the ceremony
Portrait photograph of the ceremony
Silver-plated photo frame
Commemorative certificate signed by the Captain*
Gift from Cunard of a pair of contemporary champagne flutes
* If the Captain is unable to conduct the ceremony, his senior representative will be asked to perform the role on his behalf.

Political Satirist Christopher Buckley to Sail Aboard Queen Mary 2
Award-winning author and political satirist Christopher Buckley has joined the distinguished list of literary luminaries scheduled to sail aboard our flagship ocean liner Queen Mary 2. He will be aboard the November 5, 2009 Transatlantic Crossing from New York to Southampton. Hailed as “the quintessential political novelist of our time” by Fortune magazine, Buckley will be a featured guest of Cunard Insights, our acclaimed onboard enrichment programme. Like his literary contemporaries, Buckley will deliver a series of lectures, Q&A discussions, readings and book signings during his voyage aboard Queen Mary 2.

We hope you find this update useful in summarizing the key developments at Cunard. We thank you again for your loyalty and support.

Silversea Celebrates Holidays From Antarctica To Zanzibar
Published on: July 16, 2009

This holiday season, the ships of Silversea will operate voyages that span the globe, from the Caribbean, Indian Ocean and South Pacific to the Antarctic. The holiday cruises range from eight to 17 days. By the holidays, Silversea will be operating six ships -- Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, the expedition ship Prince Albert II, and the new Silver Spirit set to launch in December. Holiday cruises will feature decorations, parties, menus, entertainment and guest lecturers. With the exception of expedition cruises, clergy are also onboard to conduct religious services, including a rabbi for Hanukkah. The Silver Wind departs Dec. 20 on a 14-day voyage from Mahe to Mauritius with calls in Praslin, La Digue, Silhouette Island, Mombasa, Dar es Salaam, Zanzibar, Madagascar and Reunion Island. Guest lecturer is Malcolm Ainscough, a private guide and Africa expert who grew up in Zimbabwe. Silver Sailing fares start at $7,416 per person, double occupancy.

The Prince Albert II departs Ushuaia on Dec. 21 on a 17-day expedition cruise exploring the Falkland Islands, South Georgia, Elephant Island and the Antarctic Peninsula before returning to Ushuaia. The expedition team includes geologist David Elliot, ornithologist Chris Collins, environmentalist Claudia Holgate and historian Victoria Salem. Silver Sailing fares start at $8,757, plus $750-per-person roundtrip charter air transportation between Buenos Aires and Ushuaia.

Silver Shadow departs Dec. 20 on a 15-day roundtrip from Fort Lauderdale with calls in Virgin Gorda, Antigua, Bequia, Barbados, St. Lucia, Guadeloupe, St. Bart’s, Grand Turk and Key West. Guest lecturer is Dr. Roderick A. McDonald, professor of history at Rider University and editor of the Journal of the Early Republic. Silver Sailing fares start at $7,556.

Silver Spirit departs Dec. 23 on an 11-day maiden voyage from Barcelona to Lisbon with calls in Malaga, Gibraltar, Cadiz, Casablanca and Tangier. Guest lecturer is Andrew Roberts, historian and biographer who appears regularly on British television. He has reported on royalty for NBC and CNN in the U.S. Early-booking fares start at $5,860.

Silver Cloud departs Dec. 20 on a 16-day voyage from Santiago to Buenos Aires with calls in Puerto Montt, Laguna San Rafael, Punta Arenas, Ushuaia, Puerto Madryn and Montevideo. Guest lecturer is Michael Buerk, one of Britain's leading broadcast journalists. He has worked as a BBC news correspondent in more than 60 countries. Silver Sailing fares start at $7,047.

Silver Whisper departs Dec. 19 on a 15-day voyage from Sydney to Auckland with calls in Melbourne, Hobart, Stewart Island, Dunedin, Christchurch, Wellington, Picton and Bay of Islands. Guest lecturer is Li Cunxin, a Chinese ballet dancer who defected to the West. His best-selling autobiography, “Mao’s Last Dancer,” has been made into a movie scheduled for release later this year. Silver Sailing fares start at $6,097.

Hanukkah voyages include the Silver Shadow’s nine-day Dec. 11 cruise from Barbados to Fort Lauderdale with calls in Bequia, Grenada, Guadeloupe, Antigua, St. Martin and Grand Turk. Guest lecturer is McDonald. Silver Sailing fares start at $3,047. Silver Cloud departs Dec. 4 on a 16-day voyage from Buenos Aires to Santiago with calls in Montevideo, Punta del Este, Puerto Madryn, Falkland Islands, Punta Arenas, Laguna San Rafael, Puerto Chacabuco and Puerto Montt. Guest lecturer is Richard Cowley, former director-general of the Anglo-Uruguayan Cultural Institute. In 1982, he was decorated by Queen Elizabeth II as a Member of the Order of the British Empire. Silver Sailing fares start at $6,697.

Silver Whisper departs Dec. 3 on a 16-day voyage from Singapore to Sydney with calls in Semarang, Darwin, Cairns, Townsville, Whitsunday Islands and Brisbane. Silver Sailing fares start at $6,347. All Silversea vessels also operate Thanksgiving voyages.

LOS ANGELES – June 1, 2009 –Crystal Cruises is offering discerning travelers two compelling Experiences of Discovery cruises sailing from Miami this Thanksgiving. The Duke Ellington Alumni Band – featuring several of the original members of Ellington’s orchestra – will headline Crystal Serenity’s roundtrip, seven-day Caribbean Jazz voyage roundtrip from Miami. On Crystal Symphony, some of the most renowned names in the culinary, wine and mixology fields will spice up the 13-day Wine & Food cruise to Manaus, which marks the first time in three years Crystal has sailed the Amazon. Both itineraries depart November 22, and will host gala Thanksgiving feasts and celebrations.

“Holiday cruises are extraordinary experiences aboard Crystal ships,” says Bret Bullock, vice president, entertainment. “In addition to the fantastic destinations and elaborate Thanksgiving feasts, the caliber of entertainment and enrichment on these itineraries will only enhance the celebration.”

Aboard the Jazz voyage, along with the Duke Ellington Alumni Band, jazz artist Kitt Moran and renowned jazz pianist Eddie Tobin will perform. Phil Schaap, the jazz curator at New York’s Lincoln Center, will lecture on a variety of jazz-related topics. Crystal’s Yamaha Passport to Music program will also offer keyboard and music classes.

Guests aboard the Wine & Food cruise will enjoy a multi-course menu and cooking demonstrations from special guest Michelin Star-awarded chef Andre Rochat of Andre and Alizé in Las Vegas; wine tastings led by head sommelier Kris Margerum of the Auberge du Soleil restaurant in California; and signature cocktails and cocktail classes and competitions with modern mixologist Tony Abou-Ganim. Crystal’s own executive pastry chef will also give hands-on cooking and pastry classes.

Both itineraries are 2009 Value Collection cruises. Cruise fares start at $2,480 and $3,615 per person, double occupancy, for Crystal Serenity and Crystal Symphony respectively. As a bonus, All Inclusive – As You Wish shipboard spending credits offer $500 and $1,000 per person, respectively.

Crystal Symphony’s Thanksgiving itinerary can be extended to a 62-day grand voyage, roundtrip from Miami that makes a complete circumference of South America, including an exploration of Antarctica. Guests can customize their Grand Americas vacation with an All Inclusive – As You Wish spending credit of $6,000 per couple.

Published on: June 9, 2009
Regent Seven Seas Cruises (RSSC) announced an amendment to the current policy on options made through the call center in North America. Effective June 15, options on cruises more than 90 days away will be extended to seven calendar days from three days. “We understand that guests sometimes need more time to make a financial commitment to their vacation,” said Randall Soy, RSSC vice president of sales. “Our revised policy allows for this, while at the same time eliminating some hassle in the sales process for our travel agent partners.” Under the new policy, bookings that are made 76 to 90 days prior to sailing will be granted an option of three days, bookings made 31 to 75 days prior to sailing will be granted two days, and bookings made less than 30 days prior to sailing will require payment at time of booking, and will be subject to air availability. For more information, visit www.RSSC.com.

Published on: June 9, 2009 in Travel Pulse

The Yachts of Seabourn will name the Seabourn Odyssey at sunset on June 24 in Venice, Italy. While naming ceremonies typically invite attendees to watch from shore as a godparent names the vessel and breaks a bottle on its bow, the anointment of Seabourn Odyssey will be held on board with guests booked on the maiden voyage. Collectively, all of the guests will act as godparents, initiating the anointment with a bottle of Italian prosecco and giving the yacht its name. Each will receive a commemorative certificate from the event, and their names will be affixed to a plaque to be displayed on board.

Guests arriving at Stazione Marittima terminal will be given a red carpet welcome with musicians, banners and garland. Then Seabourn Odyssey will cruise down the Guidecca Canal to Riva dei Sette Martiri, a docking location near the Piazza San Marco, where it will be moored for the ceremony. An early dinner will be served before the ceremony. Though many details of the ceremony are being kept quiet, Seabourn has revealed that a magnum of sparkling prosecco spumante will be used to anoint Odyssey.